Shipping policy
Last Updated: September 5, 2026
Thank you for shopping with My Store. Please read our shipping policy carefully before placing your order.
1. Order Processing Time
All orders are processed within 3–5 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has been dispatched.
2. Shipping & Delivery Time
Once shipped, orders are typically delivered within 7 business days. Please note that delivery times are estimates and may vary due to carrier delays, customs clearance, or other factors beyond our control.
| Stage | Timeframe |
|---|---|
| Order Processing | 3–5 business days |
| Shipping & Delivery | 7 business days |
| Estimated Total | 10–12 business days |
3. Shipping Confirmation & Tracking
Once your order has shipped, you will receive an email with your tracking number. You can use this number to track your package through our carrier's website.
4. Shipping Restrictions
Currently, we ship to select regions. If your location is not supported at checkout, please contact us for assistance.
5. Customs, Duties & Taxes
For international orders, customs duties and import taxes may apply. These charges are the responsibility of the customer and are not included in our product prices or shipping fees. Please check with your local customs office for more information.
6. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 48 hours of the expected delivery date. We will work with the carrier to investigate and resolve the issue as quickly as possible.
7. Contact Us
For any shipping-related inquiries, please reach out to us:
- Email: 47agn8ojab@llteng.net
- Phone: +1 582 251 0785